Currently delivering this programme with
What You’ll Gain As A Learner
Through expert teaching, quality resources and ongoing support from industry professionals, you will gain the skills, knowledge and behaviours needed to develop, implement, maintain and improve administrative services. Our support will help you excel in providing management responsibilities. With nearly 20 years of training expertise and a 99% learner success rate, we are your trusted partner in supporting your career growth and helping you provide smooth customer service.
What You’ll Gain As An Employer
Your success is our priority. We provide expert teaching through quality resources and ongoing support to take your staff to the next level as they progress in their business administration career. We help them build and develop skills that can support them through implementing and improving administrative services across all sectors. With nearly 2 decades of training expertise and a 99% learner success rate, leave the teaching to us as we support the next generation of customer service and sales.
Frequently Asked Questions
The Level 3 Business Administrator Apprenticeship is a professional development programme designed to build the skills, knowledge and behaviours needed to effectively support and improve business operations across a wide range of sectors.
Business Administrators play a key role in ensuring day-to-day business activities run smoothly. Throughout the apprenticeship, learners develop transferable skills in organisation, communication, problem-solving, and process improvement, enabling them to support teams, manage administrative tasks and contribute to overall business efficiency.
This apprenticeship is suitable for both new entrants to business and administration roles, as well as those already working in administrative positions who want to develop their skills and progress their career. It is ideal for individuals who are organised, proactive and enjoy supporting business functions and operations.
No prior experience is essential to start the programme; however, learners must be employed in a suitable role that allows them to meet the apprenticeship requirements and apply their learning in the workplace. Learners must also be committed to completing the full programme and engaging in learning and development outside of their day-to-day job role.
You will develop skills in communication, relationship building and problem-solving, alongside managing tasks, projects and priorities. You will also learn how to maintain records, use business systems and support organisational goals. The programme builds confidence in decision-making and helps you improve processes within your workplace.
Off-the-job training is structured learning that takes place during your paid working hours but is separate from your normal day-to-day duties. You’re required to complete a minimum of six hours per week of this training to develop the knowledge, skills and behaviours needed for your apprenticeship. Activities can include online learning, workshops, research, mentoring and other development tasks relevant to your role.
You can also use our Learner Enrichment Calendar to help plan and log suitable off-the-job activities that count towards your training hours, giving you a variety of ways to grow your skills throughout the programme.
All off-the-job training hours must be recorded on your e-portfolio system, Aptem, to ensure your progress is tracked throughout your apprenticeship.
For the learner, there is no cost.
For employers, the cost depends on whether you pay the apprenticeship levy:
- Levy-paying employers: You can use your apprenticeship levy funds to cover the full cost of the programme. These funds are accessed through your digital apprenticeship service account.
- Non-levy employers: The government will fund 95% of the training cost, meaning you only pay the remaining 5%. Based on the £5,000 funding band, this equates to just £250.
This makes apprenticeships a highly cost-effective way to develop your workforce, with the majority of training costs covered through government support.
To complete this apprenticeship, learners must have been a UK, EEA, or EU resident for at least the last three years.
Additionally, if you are aged between 16 and 18 and do not have a Level 2 qualification or equivalent (GCSE grade 4/C) in Maths and English, you will be required to work towards obtaining these as part of your apprenticeship.
For those aged 19 and above, completing Maths and English (Functional Skills) is optional rather than mandatory to complete your apprenticeship. However, this needs to be discussed and agreed upon with your employer.
Functional Skills are nationally recognised qualifications in Maths and English that help learners develop practical skills used in the workplace and everyday life. These qualifications support areas such as communication, problem-solving, reading, writing and numeracy.
The Childcare Company understands that completing Functional Skills in Maths and English alongside your apprenticeship can feel daunting at first, as well as time consuming. That’s why we provide enhanced support to make the process as straightforward and efficient as possible.
We’ve partnered with Pass Functional Skills (PASS) to give you access to a new, improved online learning platform designed to help you achieve your qualifications more quickly and with greater confidence.
Through this platform, you’ll benefit from a clear and structured learning journey, including a diagnostic assessment to identify your starting point, personalised learning pathways, and high-quality interactive resources. You’ll also have access to bite-sized learning modules, practice questions, mock assessments, and progress tracking tools to help you stay on track.
Alongside this, you will continue to receive support from your tutor or development coach throughout your apprenticeship, ensuring you have guidance, feedback and encouragement at every stage of your Functional Skills journey.
Yes. Apprentices are employees and are entitled to paid holidays and workplace benefits in the same way as other members of staff. Holiday entitlement will normally be outlined within your employment contract and may vary depending on your employer and working hours. Most apprentices are entitled to at least 20 days of paid holiday per year plus bank holidays.
As an apprentice, you will earn a wage while gaining valuable experience and working towards a recognised early years qualification. Apprentices are also entitled to workplace rights including rest breaks and a safe working environment.
Once you’ve completed this programme, you can continue to build your skills and progress your career in business administration and management. A natural next step is to further your development through qualifications such as our C&G Level 3 Diploma for Team Leaders, which supports you in moving into supervisory or team leader roles.
For those looking to progress into more senior leadership and management positions, our C&G Level 5 Diploma for Operational Leaders and Managers is an excellent next step, helping you develop the skills needed to manage teams, drive performance and take on greater responsibility within an organisation.
