Level 3 Business Administrator Apprenticeship

A level 3 business administrator is someone who plays a key role in supporting business operations. During this apprenticeship, you will develop the skills, knowledge and behaviours needed to manage and improve administrative services. You will have opportunities to progress into management, with the skills you gain being highly transferable across a wide range of sectors.

You will develop skills in communication, relationship building and problem-solving, alongside managing tasks, projects and priorities. You will also learn how to maintain records, use business systems and support organisational goals. The programme builds confidence in decision-making and helps you improve processes within your workplace.

This apprenticeship is ideal if you’re organised, proactive and enjoy supporting business functions. It suits both new learners and those already in administrative roles looking to progress. Employers benefit from developing reliable team members who can manage tasks, improve processes and support business efficiency.

You don’t necessarily need prior experience, but you should be able to meet the programme requirements through your job role. You must also be able commit to the full programme and being able to develop your skills outside of the workplace.

Once you’ve completed this programme, you can continue to build your skills and progress your career in business administration and management. A natural next step is to further your development through qualifications such as our C&G Level 3 Diploma for Team Leaders, which supports you in moving into supervisory or team leader roles.

For those looking to progress into more senior leadership and management positions, our C&G Level 5 Diploma for Operational Leaders and Managers is an excellent next step, helping you develop the skills needed to manage teams, drive performance and take on greater responsibility within an organisation.

For the learner, there is no cost.

For employers, the cost depends on whether you pay the apprenticeship levy:

• Levy-paying employers: You can use your apprenticeship levy funds to cover the full cost of the programme. These funds are accessed through your digital apprenticeship service account.
• Non-levy employers: The government will fund 95% of the training cost, meaning you only pay the remaining 5%. Based on the £5,000 funding band, this equates to just £250.

This makes apprenticeships a highly cost-effective way to develop your workforce, with the majority of training costs covered through government support.

Off-the-job training is structured learning that takes place during your paid working hours but is separate from your normal day-to-day duties. You’re required to complete a minimum of six hours per week of this training to develop the knowledge, skills and behaviours needed for your apprenticeship. Activities can include online learning, workshops, research, mentoring and other development tasks relevant to your role.

You can also use our Learner Enrichment Calendar to help plan and log suitable off-the-job activities that count towards your training hours, giving you a variety of ways to grow your skills throughout the programme.

All off-the-job training hours must be recorded on your e-portfolio system, Aptem, to ensure your progress is tracked throughout your apprenticeship.

Apprenticeship Management and Delivery System | Aptem MIS