Find out how your personal data is collected, used and protected during your apprenticeship, what information may be shared and what rights you have under data protection law.
1 October 2026
Your Privacy and Personal Data
When you enrol with us, we need to collect and use some information about you so we can provide your training and support you throughout your apprenticeship.
We take your privacy seriously and handle your personal information in line with applicable data protection legislation.
What information might we collect?
Depending on your programme and circumstances, this may include information such as:
Your name and contact details
Your date of birth
Your employment details
Your qualifications and previous learning
Your apprenticeship and progress records
Your assessment and achievement information
Information about your learning support needs
Information needed to confirm your eligibility for funding
Some information may be more sensitive and will only be collected and used where there is a valid reason for doing so.
Why do we need your information?
We may use your information to:
Enrol you onto your programme
Deliver your training
Track your progress and achievement
Provide appropriate learning support
Communicate with you about your programme
Meet funding and awarding organisation requirements
Meet legal and regulatory requirements
Help us improve our services
We will only use your information where we have an appropriate legal basis for doing so.
Who might your information be shared with?
Where necessary, information may be shared with relevant organisations involved in delivering, funding, assessing or regulating your programme.
This could include awarding organisations, funding bodies, regulators or appropriate support services.
We only share information where there is a valid reason to do so and in line with applicable privacy requirements.
Keeping your information safe
We take steps to protect your personal information and expect you to do the same.
Please don’t share:
Your passwords
Personal information about other people
Confidential workplace information
Personal information about children, young people, patients or service users
Sensitive information in inappropriate online spaces
This is particularly important when using social media, online learning platforms or AI tools.
Your rights
Data protection law gives you rights over your personal information.
If you want to understand how we collect, use, store and protect your information, please read our full Privacy Policy.
If you have a question about your personal data or privacy, speak to your Development Coach or contact the relevant team.
