Privacy Policy

The Childcare Company is committed to protecting and respecting the privacy of our visitors and clients when visiting our site or communicating electronically with us.

This Privacy Policy sets out the basis on which any personal data we collect from you or that you provide to us, will be processed by us.

Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

For the purpose of the Data Protection Act 2008 (the “Act”) the data controller is The Childcare Company, Floor 1, The Switch, 1-7 The Grove, Hatfield Road, Slough, SL1 1QP.


What personal data do we collect 

You may give us information about you by corresponding with us by phone, email or entering into a learning or employer activity with Impact Futures. This includes information you provide when you use our website to apply for vacancies or register to receive information on The Childcare Company services.

The information you share with us may include your name, address, email address and phone number, date of birth, marital status, personal description (including gender), geographical location, employment history, details regarding your right to work in the UK, salary information and training/achievements records.

Sensitive personal data. We may also collect, store and use special categories of more sensitive personal information, including race, ethnic origin, religion, sexual orientation and criminal convictions.


How do we use your personal data and what is the legal basis for such processing? 

The personal data we collect is usually mandatory and, if such personal data is not provided, we may not be able to process your request. Where the process of collection of any personal data is not mandatory, we will inform you of this prior to collection.

If you are an existing customer, we may contact you with information about our services similar to those that you have expressed an interest in previously via our website or other means of contact with us.

Our contractual basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it.

However, we will normally process your personal information only:

  • Where we have your consent to do so
  • Were the processing is necessary to perform our contract with you; or
  • Where the processing is in our legitimate interests or those of the third party and such interests are not overridden by your data protection interests or fundamental rights and freedoms; and
  • Where we have a legal obligation to process your personal information.


Purpose of processing Legal basis for processing
Processing a job application Necessary for performance of a contract
Processing an employer and learner’s engagement for apprenticeship provision Necessary for government funding contractual compliance
Checking you are legally entitled to work in the UK Legal obligation


If you have questions about or need further information concerning the legal basis on which we collect and use your personal information, please contact us 0173596004 and ask for the Data Protection Officer.

Sharing your information 

We may disclose your personal data to the following categories of recipient for the purposes described in this Privacy notice: 

  • Funding agencies for example: Department of Work & Pensions, ESFA 
  • Reference and DBS check supplier 
  • Occupational health providers 

We may also disclose your personal data to any competent law enforcement body, regular government agency or other third party where we believe disclosure is necessary (i) as a matter of applicable law or regulation; (ii) to exercise, establish or defend our legal rights; or (iii) to protect your vital interests or those of any other person. 

Data retention 

We will not retain your personal data for longer than is necessary to fulfil the purposes for which we collected that personal information, unless the law permits or requires that we retain it for longer. 

By submitting your personal data, you agree to this transfer, storing or processing. We will always take all reasonable precautions to make sure that your data remains secure and is handled in accordance with this Privacy Policy. 

Data that is provided to us is stored on our secure servers. Details relating to any transactions to Impact Futures will be encrypted to ensure its safety. 

The transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and transmission of such data is therefore entirely at your own risk. 

The table below explains in more detail how long The Childcare Company will store different types of information for: 

Clients information  Retention period 
Job applicant data  6 months from the end of the recruitment campaign 
Employee data  During employment plus 7 years after leaving the company 
Learner Details  Governed by the government funding awarding body guidelines 
Employer Details  Governed by the government funding awarding body guidelines 

Information security 

We comply with our information policy, we train our employees regarding our data privacy policies and procedures and permit authorised employees to access personal data on a need to know basis, as required for their role. 

We ensure that our service providers we engage with to process personal data on our behalf takes appropriate technical and organisational measures to safeguard such personal data. 

Access to information 

The Data Protection Act gives all individuals the right to access personal information that is held about them. You can request a copy of any information that we hold about you. 

Please contact the Data Protection Officer on 01753596004 if you wish to make such a request. We do occasionally update this Policy so please do return and review this Policy from time to time. 

To access our candidate privacy policy, click here.

We also comply with the ESFA ILR Privacy Notice when handling data about the learners who are on programme with us. You can find this Privacy Notice by clicking here.